FAQ

Q

Do I need to supply my child with a computer?

A

Currently St. Mark’s School provides many public workstations your child may use for his academic needs. Nevertheless, many students bring their desktop or laptop computers with them. We provide high-speed Internet access right from their dorm rooms. Starting in the 2015-2016 school year St. Mark's will formally become a 'Bring Your Own Device (BYOD)' School. Please click here for information on BYOD.

Q

What kind of computer should I buy for my child?

A

While Windows-based computers are the preferred operating system, virtually any operating system will work on our network. You can bring either a desktop or a laptop. Laptops are convenient to take advantage of the wireless hotspots available throughout the campus. Starting in the 2015-2016 school year St. Mark's will formally become a 'Bring Your Own Device (BYOD)' School. Please click here for information on BYOD.

Q

Do you control my child’s Internet experience?

A

Students at St. Mark’s School are expected to behave in accordance with the rules and expectations as outlined in the Student Handbook. So, while the Technology Department does employ Internet filtering and regulates Internet access at times determined by the Dean of Students, the same code of conduct applies to Internet use.

Q

What if my child needs technical support?

A

The Technology staff provides limited desktop services for students. We will assist students in connecting to the Internet and our internal network and provide basic desktop troubleshooting services. For more complicated support issues, we will help the student find the appropriate resources, so their technical needs can be addressed.

Q

Are there specific applications my child needs on their computer?

A

Microsoft Office is used by the vast majority of faculty. In fact, during orientation, all incoming 3rd Formers are required to participate in training sessions on how to use MS Word, Excel, and Powerpoint. Microsoft provides an academic version of their Office Suite at a discounted price to students. Visit an authorized Microsoft Reseller for more information. (http://www.microsoft.com/education/aerfind.aspx)

Q

I tried to IM my child and it didn’t work. Why?

A

During Study Hall hours 8-10PM M-F, Instant Messaging use is prohibited. Internet access is turned off completely from 11PM until 6AM.

If you are a current faculty, staff or student and are looking for more specific technical information, please visit the HelpDesk.